Dinovite has a generous money back guarantee on your first order placed with us. We call this our risk free trial because we want you to be comfortable placing your first order with us, knowing that your order is covered by our guarantee. Please note that the guarantee is on your first order and when a second order is placed, the guarantee is no longer valid.
The purpose of our guarantee is so you can try our products for at least 90 days without a financial risk. You have 180 days from your date of purchase to make your return. If they work well for you, place a second order. If they do not work well for you, take advantage of our guarantee.
The very basics of the guarantee are:
- Order the right products for your dog or cat.
- Use the products as directed.
- If your dog or cat does not benefit from the products, simply return the unused products in the original package or the empty package if you've used up all the product.
- We will provide a Return Authorization Number and instructions for making your return. We do not provide a return label or pay for return shipping.
Returns made without a return authorization number will not be refunded.